Essential Equipment ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read this policy carefully.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Contact Information: Name, email address, phone number, and mailing address.
Communication Data: Messages, inquiries, and other information you send us.
SMS Consent Data: Records of your opt-in consent to receive SMS communications.

We may also collect non-personal information automatically, such as browser type, IP address, and pages visited, through standard web technologies.

2. How We Use Your Information

We use the information we collect to:

— Respond to your inquiries and provide customer support
— Send SMS communications you have opted into
— Improve our website and services
— Comply with legal obligations
— Communicate updates, service information, or promotional content where permitted

3. SMS / Text Messaging

By providing your phone number and opting in, you consent to receive SMS customer care-related or one-on-one communication messages from Essential Equipment. Message frequency may vary. Standard Message and Data Rates may apply. To opt out at any time, reply STOP to any message received from us. For assistance, reply HELP or contact us directly.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services, subject to confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

— Access the personal information we hold about you
— Request correction of inaccurate data
— Request deletion of your personal information
— Opt out of SMS communications at any time by replying STOP
— Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Essential Equipment
Email: info@ariesindustries.com
Phone: (713) 829-0802

Privacy Policy